Category
Website Development
Clients
Ali Raza
Location
London. UK
Published on
03/02/2023
Project URL
Project Duration
60 Days
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Hafiz Umar Bhatti
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Problem Statement for Cab2fly
Cab2Fly, a taxi service specializing in affordable airport transfers, required a modern and responsive website to streamline their booking process. The challenge was to develop a platform that would allow customers to book rides easily on any device (desktop, tablet, and mobile). The solution needed to include features like Google Maps integration, dynamic ride options, and a user-friendly interface for inputting ride details, all while maintaining a fast and smooth user experience.
Additionally, the company needed multilingual support to cater to diverse customers and ensure accessibility for both local and international travelers.
Solution
We designed and developed a fully responsive website that adapts perfectly to various screen sizes, ensuring seamless functionality across desktops, laptops, tablets, and smartphones. Key elements of the solution included:
- Ride Booking System: A step-by-step form for customers to enter ride details, select vehicle type, and provide contact information.
- Google Maps Integration: To help users input accurate pickup and drop-off locations with real-time suggestions.
- Mobile Optimization: The design prioritizes mobile users, ensuring fast loading speeds and an intuitive layout on phones.
- Multilingual Support: A language switcher was implemented to provide users with a personalized experience.
- WhatsApp Integration: A direct chat feature via WhatsApp allows quick communication with the service for inquiries or bookings.
This solution helped Cab2Fly improve its customer booking experience, reduce friction, and cater to a wider audience efficiently. With an aesthetically pleasing design and smooth user interaction, the new website positions Cab2Fly as a convenient and reliable airport taxi service.
Designing Process
Empathize
Empathy is the key to understanding users’ needs, and ensuring solutions are both meaningful and impactful.
Define
Defining is about distilling insights into clear, actionable problem statements that guide the creation of effective solutions.
Ideate
In the ideation phase, creativity flows as diverse ideas are generated, pushing the boundaries to discover innovative solutions.
Design
In the design phase, ideas take shape as concepts are transformed into tangible, user-centered solutions through iterative refinement
Test
Designs are evaluated through user feedback and real-world interaction, ensuring they meet needs and function as intended.